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Q: How have you organized your department?
A: At one point one person was assigned per imprint or per printer, and when I arrived I decided that everybody would work across the imprints and everybody would work with all printers. My thought was that if someone were to leave, it's much easier if everyone knows how something operates than to have it be one sole person's knowledge, which would mean that if that person leaves it can cripple your department.
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