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Another advantage for publishers who work with American-based companies that source globally rather than work directly with foreign manufacturers is that customer service, estimating and billing is often handled in the United States.
Working with an American company also avoids another challenge that publishers who outsource offshore themselves sometimes face: international time zones. For example, Gallucci says, "Phoenix Color's sales and customer service teams provide … service and instant communication during EST business hours."
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- Places:
- Australia
- Bangalore
- Carribean islands
- China
- Eastern Europe
- Fairfax, Va.
- Far East
- Greece
- Hagerstown, Md.
- Hong Kong
- India
- Japan
- London
- Mexico
- New Delhi
- New York City
- North America
- Pacific
- Philippines
- Phoenix
- Rockaway, N.J.
- South Korea
- Southeast Asia
- Southern China
- Sri Lanka
- Stevens Point
- Thailand
- United States
- Venezuela
- Western
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