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The complexity inherent in book manufacturing is the glue that binds these strong relationships together. It's debatable as to whether e-commerce can work at that deep of a level. David Robb, marketing director for 58k.com, admits that their interface "really doesn't fully support the book industry. [For example,] Smythe sewing and hard-cover [finishing options] aren't on our menu. We concentrate on the commercial printing industry pretty exclusively right now, but there is tremendous overlap in these two businesses."
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