Publishing Innovator of the Year: Harlequin
A look at the 'deliberate strategy' that drives the company's success.
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To encourage even more reader feedback, in August 2008 Harlequin created TellHarlequin.com, which invites readers to join a “reader panel”—essentially an editorial advisory board. The panel (which consists of about 8,000 readers) is asked monthly to provide feedback on Harlequin stories, book covers and new book ideas.
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Noelle Skodzinski
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