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When printing an e-mail, few people care if some characters occasionally appear distorted or smudged as a result of using mismatched, low-cost, or improperly handled paper. But for a 150-page small run project, "a single flaw ruins the job," says Kurzweil.
While Xerox's scientists say they know 'everything' about the paper sold under their brand, the company doesn't manufacture a single sheet of it. That job is out sourced to a number of mills who manufacture it to Xerox's specifications, says Stephen Simpson, VP for Xerox's document supplies business unit.
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