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BTM: Improvements in the supply chain management should lead to a reduction in operating costs. Is it realistic, however, to expect that savings would be equitably shared between buyers and sellers in each transaction? If so, how do you see this happening?
Tenthoff: Yes, savings can and should be mutually shared. This does not however mean that they will be equal. E-commerce can certainly reduce administration costs on both sides, but the actual savings will depend upon many factors.
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