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Toolan: Time is money. Redundancy, whether it [stems from] two departments manually entering the same information into separate systems, or two companies manually entering the same data into separate systems, is a terrible waste of time. Most companies have seen how "enterprise" system models have done much to improve productivity, reduce errors and reduce costs over the long term. B2B and e-commerce are really just an extension of the same concept. These are endeavors that must be viewed with an eye toward long term, because in the short term, they will be costly.
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