Strategically Speaking: Outsourcing Your Distribution—The RFP Process Made Simple
A step-by-step guide to effectively evaluating potential partners.
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• Service-level standards. Request that the distributor provide details of service-level standards (e.g., time in process) for critical business operations.
• Inventory management, including physical inventory processes, shrink-
control procedures, back-order reporting and management, and audit controls.
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David Hetherington
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