Strategically Speaking: Outsourcing Your Distribution—The RFP Process Made Simple
A step-by-step guide to effectively evaluating potential partners.
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• Operational descriptions. Request a list of critical warehouse, fulfillment and service processes, and written descriptions including workflow diagrams. The operations should include order intake, pick, pack and ship, customer service, invoicing, credit and collections, and processing of incoming shipments.
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David Hetherington
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