Best Practices in Fulfillment and Distribution
Interviews with industry executives about how they handle challenges in fulfillment and returns.
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What are your biggest challenges in fulfillment? What best practices help you overcome those challenges?
Long: The greatest challenges we face involve the speed and accuracy of shipments, and keeping current with all current postal regulations and carrier options.
In regards to speed … a number of our customers are looking for time-compression in their order cycle. We operate with a third shift and first shift combination in our warehouses. Many of our customers will transmit orders to us electronically in the evening, which enables us to print the order and begin fulfilling these orders when third shift arrives. As a result, we are able to ship over 92 percent of our orders within 24 hours.
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Sharon R. Cole
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