Best Practices in Fulfillment and Distribution
This leads to our second largest challenge, which is the attempt to get all flows in the warehouse through a formal system and to minimize procedures outside our system.
For instance, if we receive a product to scan and notice it is damaged, then what? The undesirable thing to do is to set it aside and deal with it manually when sending [returns] back to the publisher. A good way is to get the system to handle exceptions automatically ….