Best Practices in Fulfillment and Distribution
Interviews with industry executives about how they handle challenges in fulfillment and returns.
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If you are a large publisher, participate in industry forums and glean information from inspections, collaborations and Book Industry Study Group (www.BISG.org) committees.
Also, find consultants who are intimately familiar with the book industry and have experience to bring best practices for warehouse distribution. Do not hire consultants without book industry experience; they often trick themselves into believing they know this area since they know other industries, but the book business has unique nuances that only those experienced in publishing can know.
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Sharon R. Cole
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