Special Report: Printers' Outlook: Not Your Father's (or Mother's) Book Manufacturers
5 printers tell all about their "evolution" amid the "revolution"
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Mead: Yes, our focus is to deliver the best customer experience, regardless of the market we serve. Our innovation and product management functions are constantly looking ahead to design and deliver products that are desired by the market. In fact, our Innovation Group is dedicated to researching and developing ground-breaking products. … We have a consistently high customer-retention rate that reflects our ability to adapt to market forces and deliver on customer expectations. This business base allows Walsworth to explore additional capabilities within comparable vertical markets and to broaden our products within our customer base.
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Peter Beisser
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