The Point of No Returns
The industry explores alternative models for reducing returns. Where will it lead?
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An Imperative for Change
“It’s referred to as a consignment system, and that’s really what it is,” Shanley says of the returns structure. “[It’s the result of] of evolution over time—which might have seemed like a good idea back in the day (though it’s hard to imagine when that day was), but which [is] now coming back to haunt us.
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James Sturdivant
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