The Point of No Returns
The industry explores alternative models for reducing returns. Where will it lead?
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Without going into details, Borders has commented publicly on its own interest in streamlining the supply chain system as it now stands, and has held itself open to ideas of fundamental reform, notes Anne Roman of Borders corporate affairs.
“We have talked about our own initiative to improve inventory productivity, and this remains one of our key priorities,” Roman says. “Further, we have commented publicly that we believe returns are not productive for the industry as a whole, and looking at a wide range of alternatives to returns is something we support.”
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James Sturdivant
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