No More Big Squeeze
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One insight Pearson has learned: paperless transactions are faster, easier to audit, and save money. The publisher is aggressive about eliminating paper in supplier relationships and the workflow.
Instead of paper, they're using electronic purchase orders, invoices, remote proofing, and digital file transfer. Whenever technology offers a compelling reason to change the way business is done, such a change is pursued, Mitchell says: "There is no question that [this] is driving down the cost of business. We are targeting at least a 5% productivity improvement every year."
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